Whatever your view on the new GDPR laws, make sure your business is clear, transparent and customer-focused, whatever language they speak.

Under the new GDPR law, most organisations are required to maintain a record of their processing activities, covering areas such as processing purposes, data sharing and retention.

What do we need to document under Article 30 of the GDPR?

You must document the following information:

• The name and contact details of your organisation (and where applicable, of other controllers, your representative and your data protection officer).
• The purposes of your processing.
• A description of the categories of individuals and categories of personal data.
• The categories of recipients of personal data.
• Details of your transfers to third countries including documenting the transfer mechanism safeguards in place.
• Retention schedules.
• A description of your technical and organisational security measures.

So if you trade across borders, you should translate all privacy policies, notices and processes for these non-English speaking audiences.

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